Employment Opportunities

Part-Time Receptionist - Harrisburg

Greets members, customers, visitors entering the office or by phone and directs them to the appropriate area/department for service. The receptionist assists with traffic flow in the branch and performs service tasks not requiring extensive or significant amounts of time per member/customer.

ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDES THE FOLLOWING; OTHER JOB-RELATED DUTIES MAY BE ASSIGNED

NECESSARY KNOWLEDGE, SKILLS AND ABILITIES

EDUCATION and/or EXPERIENCE
High school diploma or general education degree (GED); one to three years related experience and/or training, or equivalent combination of education and experience.

SCHEDULE
Week 1: Monday, Tuesday, Thursday, Friday, 11:00am-3:00pm; Wednesday, 9:00am-3:00pm; Saturday, 9:00am-12:00pm
Week 2: Monday, Tuesday, Thursday, Friday, 11:00am-3:00pm; Wednesday, 12:00pm-6:00pm

For consideration, please complete this job application and (if applicable) send a resume and salary requirements to jobs@aaacp.com. AAA Central Penn is an equal opportunity employer.




Part-Time Member Services Specialist - Hershey

Performs various and associated duties primarily involving sales and services to members and non-members to include taking orders over the phone or by email, interacting with the customer in person, and troubleshooting problems. Performs to expectations and strives to attain company goals.

ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDES THE FOLLOWING; OTHER JOB-RELATED DUTIES MAY BE ASSIGNED

NECESSARY KNOWLEDGE, SKILLS AND ABILITIES

Education and Qualifications
High school diploma or GED a must; one to two years of customer service experience; PA Notary Public Certification is desirable or must be able to obtain a PA Notary Public Certification within 4-6 months of hire.

Schedule: Tuesday, 12:00pm-5:00pm; Wednesday, 9:00am-6:00pm; Thursday and Friday, 12:00pm-5:00pm; Saturday, 9:00am-12:00pm; Monday Off

For consideration, please complete this job application and (if applicable) send a resume and salary requirements to jobs@aaacp.com. AAA Central Penn is an equal opportunity employer.




Part-Time Contact Center Service Specialist - Harrisburg

The primary role of the Contact Center Service Specialist is to receive and handle customer communications via telephone, email and the Internet to include AAA related inquiries and service and sales requests appropriately promoting AAA products and services and providing a personalized and totally satisfactory client experience every time.

This role is considered Essential Duty Personnel and is required to work as scheduled, including weekends and holidays, regardless of weather conditions.

ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDES THE FOLLOWING; OTHER JOB-RELATED DUTIES MAY BE ASSIGNED

NECESSARY KNOWLEDGE, SKILLS AND ABILITIES

EDUCATION and/or EXPERIENCE
High school diploma or general education degree (GED) required. Previous customer service, call center, or travel agency related experiences are helpful.

LANGUAGE SKILLS
Ability to proficiently speak read and write the English language interpreting documents such as maps, safety and compliance rules, operating instructions, procedure manuals and spreadsheets; effectively communicate verbally one-on-one and present information or offer instruction to small groups. Bilingual abilities are helpful.

Schedule: Sunday, Friday, and Saturday, 2:30pm-11:00pm; Monday, 2:30pm-7:30pm; Tuesday and Thursday Off

For consideration, please complete this job application and (if applicable) send a resume and salary requirements to jobs@aaacp.com. AAA Central Penn is an equal opportunity employer.




Full-Time Member Services Specialist - Estelle Drive, Lancaster

Performs various and associated duties primarily involving sales and services to members and non-members to include taking orders over the phone or by email, interacting with the customer in person, and troubleshooting problems. Performs to expectations and strives to attain company goals.

ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDES THE FOLLOWING; OTHER JOB-RELATED DUTIES MAY BE ASSIGNED

NECESSARY KNOWLEDGE, SKILLS AND ABILITIES

Education and Qualifications
High school diploma or GED a must; one to two years of customer service experience; PA Notary Public Certification is desirable or must be able to obtain a PA Notary Public Certification within 4-6 months of hire.

Schedule: Monday, Tuesday, Thursday, Friday, 9:00am-5:00pm; Wednesday, 9:00am-5:00pm OR 10:00am-6:00pm; every other Saturday 9:00am-12:00pm

For consideration, please complete this job application and (if applicable) send a resume and salary requirements to jobs@aaacp.com. AAA Central Penn is an equal opportunity employer.




Full-Time Human Resources Manager - Harrisburg

The Human Resources Manager provides department services and achieves strategic objectives to enable an employee-oriented; high performance culture that emphasizes engagement, fairness, quality, productivity, goal attainment, and the recruitment and ongoing development of a superior workforce. Manages day to day operation of employment, employee engagement, employee relations, compensation, benefits, performance management, and employee communications. Oversees employee development plans to ensure strategic alignment and support of all company employees.

ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDES THE FOLLOWING; OTHER JOB-RELATED DUTIES MAY BE ASSIGNED

SUPERVISORY RESPONSIBILITIES
The Manager, HR has supervisory authority of Senior HR Generalist, HR Specialist, HR Admin and Manager, Employee Development. Directly supervises the team members ensuring all services are performed with quality and professionalism within company policies and applicable laws. These services include: employment, employee relations, employee engagement, benefits administration, HRIS, employee development, performance management systems, reporting and compliance.

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE
Bachelor's degree in Human Resources; SPHR preferred, HRIS, fair employment and benefit laws, intermediate level of benefits and compensation plans; supervisory, employee engagement and employee relations, employment law, unemployment hearing representation; employee development and project plan execution.

We offer a complete compensation package, which include competitive salary, and a comprehensive employee benefits program.

For consideration, please complete this job application and (if applicable) send a resume and salary requirements to jobs@aaacp.com. AAA Central Penn is an equal opportunity employer.




Full-Time Client Services Agent - Harrisburg

The Insurance Client Services agent is responsible for creating an exceptional customer experience for current and prospective clients.

ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDES THE FOLLOWING; OTHER JOB-RELATED DUTIES MAY BE ASSIGNED

EDUCATION and/or EXPERIENCE
Associate degree from a two-year college plus one to two years' related experience and/or training; or equivalent combination of education and experience.

Schedule: Monday, Tuesday, Thursday and Friday, 9:00am-5:00pm; Wednesday, 9:00am-6:00pm; Every other Saturday, 9:00am-12:00pm

We offer a complete compensation package, which includes a competitive salary, and a comprehensive employee benefits program.

For consideration, please complete this job application and (if applicable) send a resume and salary requirements to jobs@aaacp.com. AAA Central Penn is an equal opportunity employer.




Part-Time Contact Center Service Specialist - Harrisburg

The primary role of the Contact Center Service Specialist is to receive and handle customer communications via telephone, email and the Internet to include AAA related inquiries and service and sales requests appropriately promoting AAA products and services and providing a personalized and totally satisfactory client experience every time.

This role is considered Essential Duty Personnel and is required to work as scheduled, including weekends and holidays, regardless of weather conditions.

ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDES THE FOLLOWING; OTHER JOB-RELATED DUTIES MAY BE ASSIGNED

NECESSARY KNOWLEDGE, SKILLS AND ABILITIES

EDUCATION and/or EXPERIENCE
High school diploma or general education degree (GED) required. Previous customer service, call center, or travel agency related experiences are helpful.

LANGUAGE SKILLS
Ability to proficiently speak read and write the English language interpreting documents such as maps, safety and compliance rules, operating instructions, procedure manuals and spreadsheets; effectively communicate verbally one-on-one and present information or offer instruction to small groups. Bilingual abilities are helpful.

Schedule: Sunday, Monday, Friday, 6:00am-2:30pm; Tuesday, 8:00am-1:00pm; Off Wednesday, Thursday and Saturday

For consideration, please complete this job application and (if applicable) send a resume and salary requirements to jobs@aaacp.com. AAA Central Penn is an equal opportunity employer.




Part-Time Contact Center Service Specialist - Estelle Drive, Lancaster

The primary role of the Contact Center Service Specialist is to receive and handle customer communications via telephone, email and the Internet to include AAA related inquiries and service and sales requests appropriately promoting AAA products and services and providing a personalized and totally satisfactory client experience every time.

This role is considered Essential Duty Personnel and is required to work as scheduled, including weekends and holidays, regardless of weather conditions.

ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE THE FOLLOWING; OTHER JOB-RELATED DUTIES MAY BE ASSIGNED

NECESSARY KNOWLEDGE, SKILLS AND ABILITIES

EDUCATION and/or EXPERIENCE
High school diploma or general education degree (GED) required. Previous customer service, call center, or travel agency related experiences are helpful. Prior insurance knowledge and a Property and Casualty license preferred.

LANGUAGE SKILLS
Ability to proficiently speak read and write the English language interpreting documents such as maps, safety and compliance rules, operating instructions, procedure manuals and spreadsheets; effectively communicate verbally one-on-one and present information or offer instruction to small groups. Bilingual abilities are helpful.

Schedule: Monday, Tuesday, Friday, 2:30 - 11:00pm; Saturday, 6:00 - 11:00pm

For consideration, please complete this job application and (if applicable) send a resume and salary requirements to jobs@aaacp.com. AAA Central Penn is an equal opportunity employer.




Full-Time RSA Specialist - Harrisburg

The primary role of the Roadside Assistance Service Specialist is to receive and handle roadside assistance requests or inquiries and includes dispatching requests to service providers, and assisting customers to be "On-The-Go", using multiple communication channels and providing a personalized and engaged client experience every time.

This role is considered Essential Duty Personnel and is required to work as scheduled, including weekends and holidays, regardless of weather conditions.

ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE THE FOLLOWING; OTHER JOB-RELATED DUTIES MAY BE ASSIGNED

NECESSARY KNOWLEDGE, SKILLS AND ABILITIES

SUPERVISORY RESPONSIBILITIES
None.

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE:
H.S. diploma or GED/equivalent with a minimum of 2-years of customer service experience. Previous dispatch experience is desirable.

***Schedule: Monday - Friday, 2:30pm - 11:00pm; every other weekend.

We offer a complete compensation package, which include competitive salary, and a comprehensive employee benefits program.

For consideration, please complete this job application and (if applicable) send a resume and salary requirements to jobs@aaacp.com. AAA Central Penn is an equal opportunity employer.




Full-Time Travel Agent, Discoveries - Harrisburg

The Travel Agent, Discoveries arranges domestic and international AAA group trips working in a team environment utilizing AAA preferred suppliers to ensure high quality products with excellent value are delivered to our clients. The Travel Agent, Discoveries also works directly with frontline Travel Agents and clients. Travel Agents, Discoveries handle trip files from set up to completion including quotes, pricing, reservations and closeout.

ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE THE FOLLOWING; OTHER JOB-RELATED DUTIES MAY BE ASSIGNED

NECESSARY KNOWLEDGE, SKILLS AND ABILITIES

QUALIFICATION/EXPERIENCE
Qualified candidates should have a Degree in Travel & Tourism or related work experience. CTC and/or DS certification desirable. Excellent customer services skills; must be able to work independently with minimum supervision; able to make independent judgments; must have exceptional computer and multitasking skills; accuracy is vital to this position; excellent problem-solving skills are essential; good communication skills and be able to deal with the public over the phone and/or in person on daily basis.

SCHEDULE
Mon, Tues, Thur, & Fri, 9:00am - 5:00pm; Wed, 9:00am - 6:00pm; every other Saturday, 9:00am - 12:00pm.

For consideration, please complete this job application and (if applicable) send a resume and salary requirements to jobs@aaacp.com. AAA Central Penn is an equal opportunity employer.




Full-Time Insurance Sales Agent - Carlisle / Gettysburg

The Insurance Sales Agent is responsible for prospecting new clients, cross-selling existing clients, increasing new business revenue, increasing the number of policies per insured household, and increasing renewal retention rates. The primary target market for new business will be AAA Central Penn's existing membership pool that does not currently insure with us. Renewal expiration lists will also provide ample opportunity to increase new business revenue while directly improving renewal retention rates.

ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE THE FOLLOWING; OTHER JOB-RELATED DUTIES MAY BE ASSIGNED

NECESSARY KNOWLEDGE, SKILLS AND ABILITIES

EDUCATION and/or EXPERIENCE
Associate degree plus one to two years' related experience and/or training; or equivalent combination of education and experience.

We offer a complete compensation package, which include competitive salary, and a comprehensive employee benefits program.

For consideration, please complete this job application and (if applicable) send a resume and salary requirements to jobs@aaacp.com. AAA Central Penn is an equal opportunity employer.




Part-Time Driving School Instructor - Harrisburg/Camp Hill

Instructs individuals on the theory and practical application of driving skills by performing the following duties:

ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE THE FOLLOWING; OTHER JOB-RELATED DUTIES MAY BE ASSIGNED
NECESSARY KNOWLEDGE, SKILLS, ABILITIES and REQUIREMENTS
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE
Bachelor's degree from four-year college preferred; Driving School Instructor or Teacher of Driver Education is desirable. The ability to convey that knowledge to students, mostly teenage first time drivers but also some experienced and mature drivers, in a positive learning environment in which the student feels relaxed and receptive to learning but alert to the dangers of operating a motor vehicle on public highways.

SCHEDULE

There may be some Sunday afternoon hours for in-car lessons in lieu of Saturday hours to accommodate customer needs. One week notice will be given to the Instructor for the upcoming classes. Must be willing to instruct/teach the DIP and Mature Operator classes.

For consideration, please complete this job application and (if applicable) send a resume and salary requirements to jobs@aaacp.com. AAA Central Penn is an equal opportunity employer.

Join Us on Your Road of Life