AAA Central Penn (and its affiliated insurance companies, insurance agency and travel agency) considers your privacy important to you and to us. In order to provide you with individualized service, we collect certain information about you (such as your name, address, date of birth, transactions with us) from information you provide on applications or other forms. We may also collect such information through your inquiries by e-mail or on our website.
For each visitor to our Web page, our Web server automatically recognizes the consumer's domain name. We collect that information on visitors to our website, the e-mail addresses of those who communicate with us via e-mail, aggregate information on what pages visitors access or visit, and user-specific information on what pages visitors access. We also collect information volunteered by those visiting us online, such as survey information, applications for membership and requests for member services. When using our website, visitors can use browser "do not track" signals or other mechanisms regarding the collection of personally identifiable information about visitors' online activities over time and across third-party Websites or online services.
The information we collect is used to improve the content of our web site and may be used to notify members and customers about benefit updates, special savings, tips or other opportunities through monthly newsletters or other forms of communication. We will only send you e-mail if you have opted in through our website or have offered it to an AAA employee. We do not buy or share e-mail addresses with non-affiliated companies. If you wish to opt out of receiving e-mail from AAA Central Penn in the future, please let us know by clicking on the "unsubscribe" link within the e-mail that you received from us. We will promptly recognize your preference and discontinue sending future e-mail.
We are aware that our members and customers may have differing views on receiving our offers of products and services. If you do not want to receive such offers, please call (717) 657-2244 x2270. Please allow six to eight weeks for the removal of your name from our lists. AAA members will continue to receive the club publication, AAA Now, on a quarterly basis.
We do not share any information about you with non-affiliated companies for solicitation purposes (except companies with whom we have Show Your Card and Save or financial services agreements). We only share your information in this way to offer you products and services that best meet your interests and needs and to complete transactions that you authorize or request. The companies outside our own affiliates will use this information only to promote their services to you and are not permitted to share your information or to use it for any other purpose.
Non-public personal information is defined by law as any personal information about you that we obtain from you or others as part of your purchase or our delivery to you of insurance or a financial product, such as an auto loan. Non-public personal information may include your name, address, date of birth, and details of coverages, claims and payment history, and financial transactions with us, our affiliates or others. Whenever we share non-public personal information with others, we require them by written agreement to keep your information confidential and secure.
We will only use or disclose your non-public personal information for the following specific purposes. If you apply for insurance coverage from one of our insurance companies, we will collect and exchange the necessary information from your application, your agent, Bureaus of Motor Vehicles, fraud reporting agencies, claim index bureaus, current and prior insurers, finance companies and credit information with consumer reporting agencies in order to issue a policy.
We share non-public personal information with others only to deliver insurance services (such as authorizing repairs or defending an insurance claim), to provide information to reinsurers and government agencies who may examine our procedures, and as required by law. We may also share non-public personal information with other AAA Clubs or financial institutions under joint marketing agreements and with companies that help us develop and market insurance or financial products. At your request, we may disclose to others that you have insurance with one of our companies.
We also have internal security practices to safeguard the information we have about you. We restrict access to all of your personal and account information to those employees who need to know that information in order to serve you. We maintain physical, electronic, and procedural safeguards to protect your information, we monitor who has access to our databases, and we reinforce the privacy practices described here to our employees.
To protect your privacy, we use practices that are consistent with industry standards. However, we cannot guarantee that your personally identifiable information or private communications will remain private. For example, third parties may unlawfully intercept or access transmissions or private communications.
We may disclose any information about you to law enforcement or other governmental officials which, in our sole discretion, is necessary or appropriate in connection with the investigation of fraud, alleged intellectual property infringements, or other activity that may be illegal or that may result in civil or criminal liability.
Last Modified: February 15, 2016