Roadside Assistance
AAA Roadside Assistance
Road service calls can be placed in one of three ways:
on AAA.com, through the AAA Mobile App, or by calling our AAA road service phone number 1-800-AAA-HELP
You Are Never Alone on the Road with AAA Roadside Assistance.
If your car or motorcycle breaks down or you get into a minor accident, you can count on the AAA team to always be there for you. We field requests for roadside assistance 24 hours a day. You can call us at the AAA emergency number 1-800-AAA-HELP or inquire through our auto-assist service on our mobile app.
Whether you ran out of gas and need fuel to get to the next station or your car’s battery has died, have peace of mind knowing that AAA roadside assistance will assist you.
Call AAA For 24/7 Roadside Assistance
In need of immediate assistance? Call AAA Emergency Roadside Assistance.
What to Do When You Need Roadside Assistance
Each year, millions of people run into issues with their cars while driving. If your car has ever broken down on the side of the road, you know how it feels. Knowing what to do to keep yourself and your passengers safe, as well as who to call for help, restores your peace of mind.
In these situations, it’s vital to take a minute to compose yourself before taking action. At AAA, we know these experiences can bring about a lot of emotions, but we stress the importance of acting fast and rationally. Give us a call. We promise to answer and send someone to you as soon as possible.
When you need AAA roadside assistance, follow these six steps:
- Pull Off the Road: The moment you suspect something may be wrong with your vehicle, it’s important to pull off the main road or highway. On most roads, it’s best to pull to the right shoulder. But on some highways, there may be more room on the left. If you cannot make it off the road, turn on your hazard lights. If your car breaks down in the middle of the road, exit your car and make your way to safety. Don’t try to push your automobile yourself — this will only increase your risk of getting hurt.
- Know Your Vehicle’s Location: It’s important to get into the habit of monitoring your location as you drive. To ensure you fully benefit from our emergency roadside assistance, we need to be able to find you! Note any nearby buildings, road signs, exit numbers or mile markers. If you use our app, we can find you even if you are unsure of your location.
- Try to Figure Out the Problem: No matter what happens, assessing your vehicle’s problem starts with staying calm. What can you see? Is there smoke coming from your hood or need a tire change? Did your engine shut off, or did you run out of gas? Maybe you locked your keys in the car. Our roadside assistance experts will be there for you.
- Alert Others Drivers: To ensure other drivers can see your vehicle, turn on your emergency hazards or tie a brightly colored cloth to your antenna or door handle.
- Call AAA: Using your phone, a pay phone or a borrowed cell phone, give us a call and explain your situation. We take requests 24 hours a day over the phone and through our mobile app. We’ll need to know where you are and what you need (rescue, gas, battery start, keys locked in the car, tire change and so on). Remember to program our AAA number into your cell phone (800-222-4357). We also recommend writing our number down and keeping it in your glove box in case you find yourself without your smartphone, wallet or purse.
- Stay With Your Vehicle: Now, all you have to do is sit back and relax. Make sure to lock your doors and close your windows for extra safety.