Local Dealership Earns AAA Best in Repair Award for 2025
Award recognizes the ‘best of the best' in the AAA Approved Auto Repair Program
Faulkner Subaru Harrisburg has been named a AAA Best in Repair facility for 2025. Faulkner Subaru received prestigious first place in the AAA National Top Shop award, recognizing them as the top automotive repair facility nationwide. The award recognizes the “best of the best” among AAA’s 7,000 Approved Auto Repair facilities across North America that meet and maintain the highest standards for the industry.
“For close to 50 years, Approved Auto Repair facilities have worked hard to meet the highest standards set by AAA,” said AAA Central Penn President and CEO Jodie Daubert. “Winning a AAA Best in Repair award spotlights the level of excellence Faulkner Subura Harrisburg provides its customers every day. We congratulate the team at Faulkner Subaru on earning this AAA recognition.”
Doug Jones, president of Faulkner Subaru Harrisburg, said, “We are honored to be awarded first place in the nation for the AAA National Top Shop award. Our team of master technicians and state-of-the-art service center consistently deliver superior quality and reliability. This national award is a monumental achievement for Faulkner Subaru and a strong endorsement for Harrisburg residents seeking the highest level of automotive care.”
Vehicle repair shops are nominated based on specific criteria, including maintaining all AAA Approved Auto Repair program standards and requirements, keeping a customer satisfaction rating of 95% or higher, and exhibiting a commitment to their local community and the industry.
Faulkner Subaru Harrisburg is part of a select group representing the top tier in the automotive repair industry in North America. The AAA Approved Auto Repair program, created in 1975, connects consumers with the most qualified and trusted automotive repair facilities.
Faulkner Subaru Harrisburg, Harrisburg’s premier Subaru dealer, has been run by Doug Jones for over 25 years. Faulkner Subaru backs their work with an OEM factory dealer warranty and have Subaru and ASE certified technicians. They have been part of AAA Approved Auto Repair program since 2019.
To earn the AAA Approved Auto Repair designation, shops must undergo a series of inspections performed by a AAA service specialist who holds the Automotive Service Excellence (ASE) certification or original equipment manufacturer equivalent and has an extensive background in their field. Facilities are inspected for cleanliness, proper tools, adequate technical training and appropriate technician certifications. AAA also vets a shop’s reputation by checking with government and consumer agencies, performing an insurance and financial background check, and surveying existing customer satisfaction. To find a AAA Approved Auto Repair facility, visit aaa.com/autorepair.
Photo caption: Rob Finley AAA Automotive Vice President and Shane Meyer AAA Approved Auto Repair Manager presented the award to Joie Bollman Faulkner Subaru Harrisburg Service Manager and Doug Jones Faulkner Subaru Harrisburg President.
