Lauger’s Auto Earns National Recognition for Excellence in Automotive Repair and Customer Service
Finding a repair shop you can trust is one of the most important parts of vehicle ownership. For drivers in the Hershey, Harrisburg, and Hummelstown areas, that trust has helped propel Lauger’s Auto LLC to national recognition.
AAA Central Penn is proud to announce that Lauger’s Auto LLC in Hummelstown has been named a AAA Best in Repair Award winner for 2026, earning first place in the medium-sized facility category among AAA Approved Auto Repair facilities nationwide.
The AAA Best in Repair Award honors the top-performing shops in the AAA Approved Auto Repair program based on factors including quality repairs, customer service, facility standards, and commitment to their communities.
“For over 50 years, Approved Auto Repair facilities have worked hard to meet the highest standards set by AAA,” said Shane Meyer, Manager of Approved Auto Repair for AAA Central Penn. “Winning a AAA Best in Repair award spotlights the level of excellence Lauger’s Auto provides its customers every day. We congratulate the team at Lauger’s Auto on earning this AAA recognition.”
Built on Honesty, Quality, and Teamwork
For owner Andrew Lauger and his team, the award validates the values that have guided the business since its beginning.
“This award solidified in our minds what is important at Lauger’s Auto,” said Lauger. “Honesty and teamwork amongst quality technicians alongside great customer service is what allows local businesses to succeed.”
Lauger’s Auto traces its roots to 1974 and became Lauger’s Auto in 2020. While the name has changed, the commitment to serving local drivers has remained the same.
Many longtime customers have continued to rely on the shop through the years, while new customers have watched the facility evolve with property improvements and investments in up-to-date diagnostic and repair equipment.
Customer Trust Drives Success
What sets Lauger’s Auto apart? According to the team, it starts with treating every customer like a friend or family member.
“Investing a lot of money into vehicle repairs that benefit our shop is not always the answer that best serves the customer,” Lauger explained. “We are honest with customers about the most practical and financially responsible approach to fixing their vehicles.”
That commitment to transparency has earned the shop a loyal customer base and strong reviews.
“We believe the customer reviews speak for themselves and show the honesty and quality Lauger’s Auto strives to provide,” said Lauger.
The team also takes pride in helping customers make informed decisions about their vehicles, especially when unexpected repairs arise.
“The technicians are honest with customers every time and indicate what decisions they would make if it was their own personal vehicle,” he said.
A Team Achievement
While the award recognizes the shop, Lauger says it truly belongs to the entire team.
“The skilled technicians working together at Lauger’s Auto are what made this achievement possible,” he said. “We strive to treat our employees in a way that shows our sincere thankfulness.”
That culture of appreciation, teamwork, and professional development helps ensure customers receive the highest level of service from the moment they walk through the door.
Looking Ahead
The recognition reinforces the shop’s commitment to continuous improvement.
“Lauger’s Auto will continue to improve the appearance of our property in the community, gain the trust of new customers, and stay educated to provide the most up-to-date advice for mechanical needs,” said Lauger.
For customers who have trusted Lauger’s Auto over the years, the message is simple:
“Thank you for letting us serve you and your family.”
And for drivers who have never visited the shop?
“Lauger’s Auto can honestly take care of all your vehicle needs and advise you like a friend or family member would.”
About AAA Approved Auto Repair
AAA Approved Auto Repair facilities undergo rigorous inspections that evaluate cleanliness, technician training, certifications, proper equipment, customer satisfaction, business practices, and overall professionalism. The program helps drivers find repair shops they can trust and provides an added level of confidence when making vehicle service decisions.
To find a AAA Approved Auto Repair facility near you, visit AAA Approved Auto Repair.
