Lancaster
Lancaster, PA 17601
AAA Lancaster PA
If you need roadside assistance in Central Pennsylvania, AAA of Lancaster is here to help. We have various offerings for drivers, including roadside service, insurance and loans. We also provide additional benefits for our members, such as travel and shopping, driver’s ed classes, and continuing education for teens and seniors.
Office Hours
Mon: 9:00 A.M. – 5:00 P.M.
Tue: 9:00 A.M. – 5:00 P.M.
Wed: 9:00 A.M. – 5:00 P.M.
Thu: 9:00 A.M. – 5:00 P.M.
Fri: 9:00 A.M. – 5:00 P.M.
Sat: 9:00 A.M. – 1:00 P.M.
Sun: Closed
Please note: Looking for Insurance Agent or Travel Agent services? Walk-in appointments might not be available. Go to our insurance agent or travel agent pages to schedule a virtual or in-person appointment. All other member services are available during branch hours.
Featured Services
Some of the services we provide at our AAA Lancaster branch include the following:
Travel Advisory Services
Wondering where to find a travel advisor near Lancaster? Leave your trip planning to one of our seasoned travel advisors. Our travel agency in Lancaster is over 100 years old, so you know we’ve taken a few spins around the globe. All travel advisors are available by appointment only and can provide virtual or face-to-face appointments to enhance your journey.
Our travel advisors will help you plan every aspect of your trip, including acquiring your passport, visas, maps and other details. We offer TripTik travel planners free to our members to ensure you have everything you need for an amazing getaway. These resources are available via our mobile app, online or on paper.
At the AAA Lancaster office, we want to make your vacation as stress-free and memorable as possible. No matter your destination, we’re here to help you plan — you just relax and enjoy the adventure. At AAA, we have something for everyone. Our team can provide a range of different travel packages to suit your preferences and expand your travel horizons. Some of our packages include:
- Discoveries
- Cruises
- Land tours
- Motorcoach trips
- Amtrak vacations
- Disney vacations
AAA Automotive Services
- Automotive roadside assistance
- Bicycle roadside assistance
- Auto repair locations
- Battery service
- Car insurance
- Driver training
Insurance Coverage
Our local Lancaster insurance agents are here to help you find the right policy, including life insurance, home-owners insurance and auto insurance options. We work with you to protect what is important to you. AAA insurance offers affordable plans and will cover your home in case of wind, fire or natural damage.
At AAA Lancaster, our local Pennsylvania team members are prepared to find the ideal insurance coverage for your needs. We provide auto and home bundle policies so you can save on your insurance plan.
Financial Services
Our financial service offerings include savings opportunities, money and travel packages. With our identity protection services, you can safeguard your personal information using identity theft monitoring by ProtectMyID®, powered by Experian®. Our Deluxe and Platinum plans come with added protection, which includes:
- Child identity monitoring
- Real-time credit inquiries
- Social Security number monitoring
- Social media fraud supervision
Notary Services
If you are looking for a notary in Lancaster, Pennsylvania, the AAA Lancaster office is ready to serve you. We’ll provide a certified notary public to verify important health, finance and legal documents and prevent fraud during crucial transactions.
Some of the documents you can have notarized include:
- Property deeds
- Powers of attorney (POA)
- Permission slips for minors
- Car title transfers
- Affidavits
- Contracts
- Wills
- Trusts
- Health care directives
When you come to our Lancaster office for notary services, all parties should be present and have their government-issued photo identification ready. Do not have anyone sign any of the documents in advance.
Our notary services are a fast and convenient solution for making documents official, and we’ll do whatever we can to assist you while you’re here.
What Our Members Say
I was having the worst day and had to call AAA. Shareen was the person i spoke with and she turned my worst day into a much better day by being so very friendly and helpful. I cannot express enough gratitude when i actually come across a nice human being! Its rare these days so thank you girl!!! You are wonderful!!
I worked with Calvin on a 2 day trip to New York City. He was courteous and very knowledgeable about NYC. His planning, recommendations, hotel and parking reservations, PATH train instructions, printed walking instructions, restaurant recommendations made our trip very enjoyable and easy! We definately will come back to AAA (Calvin) for advice on any trips in the future. Thank You!
Had an excellent experience with Marcus who helped me order Euros for an upcoming trip. He was thorough, pleasant, and explained every step of the process. Just an all-around excellent experience and a real credit to the entire AAA organization.
Always use them when I buy a car through a private sale, saves me money and they are very knowledgeable.
Excellent service from Marcus assisting us with getting something notarized and faxed. He was very thorough and kind. It took quite awhile for the whole process but it was great start to finish.
Came home from vacation and the battery was dead in my car… Called AAA on a Sunday and Jason showed up in less then 30 minutes. He checked out my battery and said, “start your car.” He was there less than 5 minutes and my car started right up. Very professional, understanding and got the job done. Thanks Jason and thank you AAA for your service. “On the road again!”
Quick efficient service!!! Very Friendly knowledgeable staff! I had No problems with obtaining the information I needed for my road trip!!!
So thankful I’ve got AAA. I’ve been a member for 40 years. I recently visited the office for notary work ($2 per stamp). The notary was friendly and professional. The office is conveniently located right off of route 30. Lots of off-street parking. I was greeted by reception as soon as I walked in the door. It’s a clean office with several areas of service – travel, insurance and general auto needs.
Today my Jeep broke down in 15° weather. AAA conveniently arranged third-party towing with Mack’s Towing Service (separate review) using my phone number for details. The process was thoroughly explained. Towing was there in 17 minutes.
Just helped me book an impromptu flight, hotel and rental car in under 30 minutes, reasonably priced with AAA discounts on a Saturday from home with her kids in the background!!! Thank you Becky… You saved me money and headaches.
Me and my mom had a great experience with AAA. We just came back from a trip and found out that the battery died. So we called them and they had one of there workers come out and get a new battery for us. It was real quick and easy. When we called we didn’t have to hold for long at all!
I have used this AAA location many, many times. I have always had excellent service. The staff is knowledgeable and efficient in all services they provide.
So helpful! Grant walked me through the benefits of my current plan, and explained some advantages I didn’t even realize I had! Absolutely recommend this branch to help you with your day-to-day and travel needs.
Very professional and courteous staff here. I enjoy the fact that they are very knowledgeable about the products and services they offer. They offer everything from Automotive Insurance, Financial Services, vacation planning, of course Automotive roadside assistance and they even sell batteries and install them. Having a membership with AAA really gives me peace of mind. Anyone who is on the fence about joining really needs to come here and experience what they have to offer.
Frequently Asked Questions About Lancaster AAA
Learn more about our services, scheduling and contact details through our answers to these FAQs for Lancaster.
How can I work with an insurance specialist at the Lancaster AAA office?
To work with an insurance specialist at the Lancaster AAA office, you can schedule an in-person or virtual appointment by calling 1-800-421-4552 or visiting our website. Our Lancaster AAA insurance team can help members review current policies, compare coverage options and look for opportunities to save. During your appointment, our team can review your current coverage, answer policy questions and help make sure you have protection that fits your needs and budget.
What is the best way to request roadside assistance and avoid delays?
For the best and fastest roadside assistance experience, we recommend using the AAA mobile app. The app allows you to request service, provide your exact location, share vehicle details and track your technician in real time. Arrival times can vary based on demand, traffic, weather and your location, but many requests are handled within about 1 to 2 hours. Providing accurate location and vehicle information helps our team dispatch the right technician as efficiently as possible.
What should I do if I need to reschedule or confirm a travel appointment?
If you need to reschedule or miss an appointment, contact [email protected] or call 1-800-421-4552 so our team can help connect you with an available travel advisor. If you have a travel consultation scheduled, confirm the appointment details with your advisor in advance, especially if your trip planning is time-sensitive. Scheduling travel planning in advance is the best way to ensure you receive dedicated time and personalized support for your trip.
What should I know about AAA battery service and warranty questions?
AAA offers battery services through its approved service network, and warranty coverage may vary based on the battery, provider and purchase details. If you purchased a battery through AAA or have questions about coverage, the Lancaster team can help explain your warranty, what may be covered, and how to request service if needed. For battery warranty questions or service concerns, call 1-800-421-4552 or visit the Lancaster office for assistance with your specific situation.
What are my options if I am having trouble reaching someone by phone?
If you’re having trouble reaching AAA by phone, AAA Central Penn offers several ways to get support. For roadside assistance, the AAA mobile app is often the fastest option because it lets you request service and track updates in real time. For non-urgent questions, you can email [email protected]. You can also visit the Lancaster AAA office in person for assistance with many common member services. For insurance or travel planning, scheduling an appointment is recommended.
Connect With AAA Lancaster
Eager to learn more about what we can do for you? Call us for more information.
