Award recognizes the ‘best of the best' in the AAA Approved Auto Repair Program
Clay’s Service Center in Mechanicsburg has been named a AAA Best in Repair facility for 2024. Clay’s received the silver award for small facilities. The award recognizes the “best of the best” among AAA’s 7,000 Approved Auto Repair facilities across North America that meet and maintain the highest standards for the industry.
“For close to 50 years, Approved Auto Repair facilities have worked hard to meet the highest standards set by AAA,” said AAA Central Penn President and CEO Jodie Daubert. “Winning a AAA Best in Repair award recognizes the dedication of Clay’s Service Center to giving customers best-in-class vehicle repair services. We congratulate the team at Clay’s on earning this AAA recognition.”
James and Roxann Clay, owners of Clay’s Service Center, said, “We are honored to be named a AAA Best in Repair winner. This award signifies our commitment to consistently providing the best workmanship and repair services at fair prices, carried out by our experienced technicians, to ensure our customers' satisfaction."
Vehicle repair shops are nominated based on specific criteria, including maintaining all AAA Approved Auto Repair program standards and requirements, keeping a customer satisfaction rating of 95% or higher, and exhibiting a commitment to their local community and the industry.
Clay’s Service Center is part of a select group representing the top tier in the automotive repair industry in North America. The AAA Approved Auto Repair program, created in 1975, connects consumers with the most qualified and trusted automotive repair facilities.
Clay’s Service Center is a third-generation auto repair shop with roots dating back to 1933. As a NAPA AutoCare Center, they back their work with a nationwide warranty and ASE-certified technicians. They have been a part of the AAA Approved Auto Repair program since 2016.
To earn the AAA Approved Auto Repair designation, shops must undergo a series of inspections performed by a AAA service specialist who holds the Automotive Service Excellence (ASE) certification or original equipment manufacturer equivalent and has an extensive background in their field. Facilities are inspected for cleanliness, proper tools, adequate technical training and appropriate technician certifications. AAA also vets a shop’s reputation by checking with government and consumer agencies, performing an insurance and financial background check, and surveying existing customer satisfaction. To find a AAA Approved Auto Repair facility, visit aaa.com/autorepair.
